Data Protection( UK GDPR)

Privacy Notice

Last updated: 24.04.2025

At GreenLeaf Homes and Services Ltd, we’re committed to protecting your privacy. Whether you're a young person in our care, a parent, a commissioner, a job applicant, or a visitor to our website, your personal information matters. This notice explains what data we collect, why we collect it, and how we keep it safe.

Who we are

GreenLeaf Homes and Services Ltd is a provider of supported accommodation for young people aged 16–25. Our services are built on the foundation of safety, respect, and empowerment.

Contact us:
GreenLeaf Homes and Services Ltd
 128 City Road, London, United Kingdom, EC1V 2NX
Email: info@greenleafhomes.co.uk
Phone: +(44) 02079717620

What data do we collect?

We may collect the following personal data, depending on your relationship with us:

  • Young people: Name, date of birth, contact details, health and support needs, risk assessments, care history, education/employment info.

  • Staff & applicants: Name, contact details, DBS info, references, qualifications, payroll info.

  • Website visitors: Cookies (anonymous data like browser type and pages visited).

  • Professionals and commissioners: Name, job title, organisation, work contact details.

Why do we collect your data ?

We collect your data so we can:

  • Deliver personalised support services

  • Keep young people safe and meet legal obligations

  • Communicate with families, professionals, and commissioners

  • Manage recruitment, HR, and payroll

  • Improve our services and ensure quality

  • Respond to enquiries and manage our website

Legal basis for processing

We only process your data when we have a legal reason to do so. This may include:

  • Consent (you’ve agreed to it)

  • Contract (to deliver services or employment)

  • Legal obligation (e.g. safeguarding or HR law)

  • Vital interests (to protect someone’s life)

  • Public task (providing services funded by local authorities)

Who we share your data with

We only share your information when necessary, and only with trusted partners such as:

  • Local authorities and commissioners

  • Healthcare professionals (e.g. GPs, CAMHS)

  • Education providers

  • IT and case management platforms (e.g. Lief)

  • Law enforcement or regulators (when legally required)

We never sell your data. Ever.

How we protect your data

Your data is stored securely using encrypted digital systems. Access is strictly limited to those who need it, and our team is trained in data protection, confidentiality, and safeguarding. We carry out regular audits and reviews.

How long will we keep your data

We keep your data only for as long as necessary, depending on the nature of the service and legal requirements. For example:

  • Client records: typically 6 years after the end of support

  • HR records: up to 7 years after employment

  • Enquiries: 12–24 months

Your rights

Under the UK GDPR, you have the right to:

  • Access your data

  • Correct any inaccuracies

  • Ask us to erase or restrict use of your data

  • Object to how we use your data

  • Request your data in a portable format (in some cases)

To exercise your rights, email us at: info@greenleafhomes.co.uk
You also have the right to contact the Information Commissioner’s Office (ICO) if you have a concern:
www.ico.org.uk

Cookies and website data

Our website uses cookies to help us understand how visitors use our site and improve their experience. You can manage your cookie preferences through your browser settings. We do not use cookies for advertising or profiling.

Changes to this notice

We may update this notice from time to time. The latest version will always be published on our website.

GreenLeaf Homes and Services Ltd
Respecting your story. Protecting your data..